We are a digital marketing agency offering full digital marketing services including website design and management, social media marketing, content writing, brand and logo design as well as traditional marketing services.
Complaint Handling is an Opportunity to Impress If your business has never received a complaint from a customer, you’re either very lucky, extremely good at what you do or you haven’t been trading for long! All companies receive complaints from time to time. If you’re adept at handling customer complaints, you can make the difference[…]
The Importance of Good Customer Communications The key to excellent customer relationships is maintaining first-class communication from day one. In today’s market, the phrase ‘under promise, over deliver’ is still as relevant as ever. By managing your customers’ expectations effectively, you not only enhance their opinion of your business, but also increase the likelihood that[…]
12 Ways to Build Profitable Customer Relationships Building strong, profitable customer relationships is crucial for long-term success. Whether you’re running a small business or managing a large enterprise, the key to success lies in fostering trust, credibility and loyalty. Here are 12 ways to build and maintain profitable customer relationships: Build Credibility Make people believe[…]
Customer Service on Social Media With greater connectivity and more people engaging on social media platforms such as Facebook, Instagram. LinkedIn, Pinterest and Twitter, many businesses are using their presence to provide better customer experiences. However, some companies are lagging behind, ignoring customer queries, failing to engage and damaging their online reputation in the process.[…]
